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Sales Associate & Boutique Manager:

  • Represent the Gehna brand by interacting with clients in the sale of jewellery.
  • Assist clients with Customer Service needs maintaining the brand's high standards.
  • Cultivate strong client relationships and develop customer loyalty.
  • Assist with inventory and special projects as needed.
  • Develop rapport and relationships with potential walk-in clients.
  • Cultivate VIP clients and develop new opportunities.
  • Input sales slips; merchandise credits, repairs, consignments, as well as maintaining cash drawers for sales.
  • Ensure that all associates have sales data that is legible and complete, permitting correct entry into the computer system.
  • On a daily basis, utilize appropriate opening and closing procedures and providing proper end-of-day paperwork to support system transactions.
  • Inventory control and follow-up.
  • May be required to handle shipping/receiving (which includes tagging merchandise and transfers) and/or gift-wrapping.
  • Assist in sales, requiring knowledge of products may be necessary.

Desired experience

  • Previous experience in high-end jewellery sales is strongly preferred.
  • Strong understanding of Customer Service needs and customer priorities.
  • Excellent interpersonal, communication and computer skills are needed.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously.
  • Dynamic self-starter with proactive approach to achieving personal and team goals.
  • Ability to build strong relationships with peers and clients alike.
  • Strong understanding of Client Service needs and client priorities.
  • Graduate Gemmologist and/or College Degree preferred.
  • Strong desire to surprise and delight clients by constantly striving to exceed their high expectations.
  • Excellent interpersonal, communication and decision-making skills.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously.
  • Basic computer skills needed.
  • Flexibility with meeting scheduling needs of retail environment needed.

Send in your details at contactus@gehnaindia.com

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